CAREERS

Manage the communication of the organization with clients via means like emails, telephones, and websites
Act as link between the organization and the clients to ensure clients take more interest in products and services rendered by the business organization
Undertake and monitor researches to provide highly needed support for the business development team
Identify and communicate with new business leads for the organization
Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization improve on its effectiveness in service delivery
Provide required support for the organization’s business development team, especially in activities relating to account management
Develop operational contacts, which will provide needed support for the tasks undertaken by the organization’s business development team
Assist the sales agents of the organization to complete clients visit reports and system development
Manage reports and management information to ensure the company meets up with requirements made known by clients

Analyze current and past expense budgets, sales, product deficiencies, and revenues. This enables him/her to provide recommendations for the company’s growth and resolution of problems
Engage in market research in order to identify new opportunities for business
Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals
Respond to queries and complaints from clients as regards the company’s products; this should be done in a timely fashion
Develop business proposals for existing and new customers
Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan
Prepare annual budget (marketing) and track expenses relating to the budget
Participate in forums related to the industry; conferences and client discussions. In other words, act as a representative of the company
Supervise database of client relationship management and utilize the result to manage customers and the mailing lists

Careers